This event aimed to give the participants further information on the implementation of best quality practice in Singapore, learning from a world-class service provider such as the Land Transport Authority (LTA) Singapore.
The three-day event included an Amazing Race program, a trip to Universal Studios Singapore, and a benchmarking visit to the Land Transport Authority (LTA) Singapore.
BRI Customer Service employee, Bima Ari Wijaya commented on their visit to LTA that it was very beneficial in educating them about how the transportation system is implemented in Singapore and how it can be used in Indonesia.
The event was well received by BRI employees. BRI Security Officer Muldiyanto said that he would never have thought of going on such a tour to Singapore, and that it was a wonderful experience for him. His message for blueVisions was to keep up the good work that has been done.