DISC: Communication Tips for Cs – Part 5

In the previous four parts of this series, we talked about the importance of DISC and D, I and S’s profile characteristics. In this final part of the series, we’ll cover  the characteristics of Cs and how to communicate with them.

If you are a fan of the Star Trek series, you would instantly note that Mr. Spock is an extremely high C type of person. That said, Albert Einstein, Bill Gates, and Queen Elizabeth also share the trait.

Quick reminder: C measures how a person responds to the rules and regulations of others.

communication tips 4

C(autious) style characteristics

People with high scores on C have these characteristics:

  • Perfectionist
  • Sensitive
  • Greatest fear is criticism
  • Accurate
  • Require  many explanations
  • Ask many questions

People with a higher C value are compliant with rules set by others. Consequently, the lower the C value of an individual, the more the person will seek independence.

The C factor measures fear. The higher the intensity of the C value, the more the individual is motivated out of fear. The lower the C value, the more daring the individual is.

Enhance communication with C’s

Noted, he is the  perfectionist co-worker who asks again and again for explanations regarding the project, as if afraid that he will miss something out. He does a great job though, but sometimes you are afraid to voice your opinions on him because he is really, really sensitive to criticism.

Here are some tips to enhance communication with C’s:

Do:

  • Prepare your case in advance
  • Delineate pros and cons
  • Use accurate data
  • Assure them “no surprises”
  • Use precise explanations
  • When agreeing, be specific on what
  • Disagree with facts, not with the person
  • Give patient and diplomatic explanations.

Don’t:

  • Refuse to explain the details
  • Answer questions vaguely or casually.

Fun fact: When in an antagonistic environment, the high C will respond passively and will usually withdraw.

Last words

Now that we have talked about all four DISC behavioural styles, it is important to note that there are no ‘right’ or ‘wrong’ behavioural styles, or no  behavioural style which is better than another.

Instead, these behavioural style characteristics provide a map for us to determine our own communication styles and how to communicate best with others. As Steven Covey  said, “In order to be understood, we must first seek to understand.”

If you missed them, check out Part 1, Part 2, Part 3 and Part 4 for more insights into  communicating to influence, through knowing your DISC behavioural styles. Join the conversation and tell us your thoughts in the comments section!

This article is modified from the Institute of Management training module: Communicating to Influence. For more information about the course, please visit our website.

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